b) Do not add translation to comments Do NOT post Your translation in the comments section of a job. A Customer could use the translation from the comments section and reject Your job, meaning You would not get paid for the work You have done.
发现客户的要求有问题时，也应该检举并且通知客服：
a) Flag jobs that have problems It is possible for Customer error or technical issues to occur on any job processed by the Gengo system. If You notice problems with a job, especially available ones, be proactive and help the community. Flag the job using the “Flag problems with this job” form in a job’s comments section, and if necessary, post a support ticket immediately. Possible “problems” in a job include:
The wrong language pair was ordered
The source content is unsuitable according to the Gengo Quality Policy
The word-count is wrong （← 字数有误）
Any suspicious or special requests from a Customer in the comments section （← 客户提出不合理的要求）
support
5 comments
遇到过和楼主类似的情况，客户发的word文档，做到一半的时候感觉不对劲，一看字数，文档的字数比订单中多了2000左右，这时才发现客户把文档中的三重括号都隐藏了。还有客户打分，这个完全看客户心情，以前一个客户的单子被某译员接手8小时候拒绝掉了，我在早上接手，客户问我多久能完成，我说我尽量在2小时内交给他，于是我连早饭都没吃，直到帮他做完，我刚提交几分钟，他就通过审核了，并甩给我1/5分……这种事真的很无语，但是没办法，哎……
刚经历过一样的事，我是把图片里的几千字翻译出来给客人，也吃了一记1/5评分。
跟gengo客服报告一下吧，会给你算出额外翻译钱的，按照他们的话来说， 客人这样搞，也是变相在偷gengo的收入。
我刚得到赔偿，lz可以试着报告给客服
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这几天又碰到给他辛辛苦苦翻完说，order错语言pair的，一分钱也没拿到。
可惜这类奥客应该不会进黑名单。所以得让更多译员看到，保护自身的权益。
@1610366359
您好
下次有碰到类似情形请直接联系客服。
根据Gengo的译员条款，译员确实不应该在评论栏里留下译文（https://gengo.com/terms-of-service/translator-agreement/）：
b) Do not add translation to comments Do NOT post Your translation in the comments section of a job. A Customer could use the translation from the comments section and reject Your job, meaning You would not get paid for the work You have done.
发现客户的要求有问题时，也应该检举并且通知客服：
a) Flag jobs that have problems It is possible for Customer error or technical issues to occur on any job processed by the Gengo system. If You notice problems with a job, especially available ones, be proactive and help the community. Flag the job using the “Flag problems with this job” form in a job’s comments section, and if necessary, post a support ticket immediately. Possible “problems” in a job include:
如果您觉得用中文比较方便的话，可以在给客服的留言里标记我 (Niko Wu)。谢谢！
了解了，老大，非常感谢！
这次就当买个教训。
我竟然遇到一模一樣的事情，太晚看到你這篇了，還以為是他弄錯了不小心，想說字數不多就幫他打了，唉。
但他是直接按修正要我改，非改不可的，也只給我了3/5。