Hello! I am a non-US citizen and I try to submit a taxpayer declaration but I fail to Email me my link to the W-8BEN form. I get this message "Failed to send a tax form." Do you have any idea, please? Thanks in advance.
Hello! I am a non-US citizen and I try to submit a taxpayer declaration but I fail to Email me my link to the W-8BEN form. I get this message "Failed to send a tax form." Do you have any idea, please? Thanks in advance.
1件のコメント
Hi @mrmostafaoumaha -- thanks for this.
We're currently experiencing technical issues automatically generating tax forms. Please email support@gengo.com and they'll be able to send yours manually.
We apologize for the inconvenience,
Lara