so i got a 3/5 for responsiveness and a 4/5 for quality for a bonus reward job. obviously there was concern about pickup time from either/and customer/gengo. i assume there was no real problem with the quality of my work but i think i am being penalized for a late pickup that is no fault of my own. i don't think i get audited with a 3.5/5 overall rating, but a customer could easily rate 2/5 or lower for responsiveness when their job doesn't get picked up quickly enough.
just another quirk in the system i guess ... has this happened to anyone?