If you tried taking a translator test from the test page, but you couldn't find your language pair in the drop-down menu, it means one of three things:


1) We've temporarily turned off testing for your pair.

We'll only open a language pair if there is a high demand for translations in that language (you can see our full list of available language pairs here). Similarly, if the demand for translations in an existing language pair is low compared to the number of translators we have in that pair, we'll temporarily turn off testing.


2) We’re not offering translation services in your language pair yet


3) Already selected

If you previously selected or took the test, it will be already in your Tests page, so you won't find it in the drop-down menus.



So, my test is turned off. What can I do?

You can register your interest in a particular language pair by adding your contact details to our New Translator Registration survey. From the test page, click where it says register with us here.  


A new SurveyMonkey page will open up. Enter your name, email address, the language pairs you're interested in and click Done.

We'll send you a notification email when the tests are ready.



How long do I have to wait until my test is available?

We turn tests on and off depending on the volume of jobs and the number of active translators. We try to maintain the right balance, and it's hard to say exactly when the tests will be turned back on.

In the meantime, you can help increase demand for Gengo translations by:

  • Telling the world about Gengo!
  • Liking Gengo on Facebook
  • Following @gengoit on Twitter


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