1. Requesting tax forms

  2. How do I submit my tax form?

  3. What sections of the form should I fill?

  4. Can I email you the printed/scanned form?

  5. What do I do if I requested the wrong tax form?

  6. When should I update my tax form?

 

Requesting tax forms

To request a payout from Gengo, you must fill in and submit electronically a tax form declaring your taxpayer status.

  • If you are a U.S. citizen, you must submit a W-9 form
  • If you live in the U.S. (resident alien) and are legally allowed to work in the U.S., you must submit a W-9 form
  • If you are NOT a U.S. citizen, and you live outside the U.S. (i.e. you live in any country except the U.S.), you must submit a W-8BEN form
  • If you are NOT a U.S. citizen, and you live inside the US without permission to work, you cannot work for Gengo

The tax form will be sent to you automatically when you try to request your first payout. You will need to submit your tax form before your payout request is acknowledged, so be sure to go back and request your payout again after submitting your tax form. 

How do I submit my tax form?

Open the email you should have received from RightSignature. You will see a link to click like this:

Tax4.jpg

After clicking the link provided, you will be directed to RightSignature. Here you can fill in the required fields (marked with a red flag) and complete it with an e-signature. 

FillingSample.png

What sections of the form should I fill?

  • If you are filling out the W-9 form (for U.S. citizens or U.S. resident aliens), see this example:

W9sample.png

  • If you are filling out the W-8BEN form (for everyone else), see this example:

W8BENsample.png

Once you submit your form, you can go back to the Taxpayer Status page and it will show the date and time we received your signed tax document.

Screen_Shot_2013-06-01_at_12.00.50_AM.png

 

Can I email you the printed/scanned form?

No, you must fill and sign the form digitally on RightSignature. We can't accept printed, scanned or downloaded forms. You can, however, download your form in PDF format for your own records.

 

What do I do if I requested the wrong tax form?

If you have accidentally requested the wrong form, you can cancel it and request to have the correct one emailed to you instead.

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If you need to make changes to your tax form, click on Request a new form and you'll receive a new form via RightSignature.

Tax3.jpg

Keep in mind that once you click Request a new form, your previous form will become void, and you will need to complete the new form to be able to request a payout.

 

When should I update my tax form?

If your personal circumstances change (i.e. your name if you get married, your address if you move, etc.), you should submit an updated tax form as soon as possible. To update your tax form, please click Request a new form on the Taxpayer Status page of your translator dashboard.

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