We ask you to carefully review your translation before you submit it and make sure it's the final version. You should never submit an incomplete translation.

Can I edit a submitted translation?

No, after you submit it, you won't be able to edit your translation.

The text is ambiguous and I need clarification from the customer. What should I do?

Please contact the customer for clarification. If they don't respond on time and the deadline is getting closer, please use your best judgement and submit the translation you think fits better, letting the customer know that something might need attention.

I found a small error after submitting the job. What can I do?

If you have submitted your translation and find that you missed a small error (even after careful review), please contact support and we'll do our best to help you.

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