I can't believe they simply refused to fulfill their duties! The review was completely incorrect, and I calmly explained why—even though it was clear to a native speaker—using well-chosen sources and convincing arguments. What should I do when they demonstrate such a lack of willingness? It is completely dishonest because they were unable to refute my reasons, therefore they stated, "We cannot treat your request." Example: I translated "US Open" (EN) as "US Open" (FR)...The reviewer tagged it as a "wrong term" because, in his or her opinion, "US Open de tennis" should have been used. And everything else was the same. I'm curious how those low-quality reviews that damage our score can go unreported. Well, now I am reporting it because there is no reason to be blamed so unfairly.
The Quality Team simply refused to process my re-review request