As if the low volume of jobs was not a sufficient issue, 2 weeks ago I alerted Gengo support about a new "funny" bug which has not been fixed till now.
All the preferred collections of the EN>FR-CA language pair which appear on my dashboard remain out of my reach and generate an error message never seen before. My dashboard may show a dozen of jobs but it is impossible for me to take any of them, not because they are already taken by another translator but because (according to the error message), I am not in the preferred list of these clients. But then, they remain for hours on the dashboard...where they shouldn't be in the first place if the error message tells the truth!!
Note: my main language pair remains unaffected (EN>FR). The issue impacts only the EN>FR-CA pair.
So, as all the jobs are mixed on the dashboard (the ones I can try to take (EN>FR), and the ones (EN>FR-CA) which are labelled as "not for you, sorry"), it requires more time to find the "clickable" ones in the list. And we all know what this lack of reactivity means for us...
Very confusing bug.
I was told that other translators are experiencing the same issue. And so, 2 weeks later, the issue is not fixed yet? This is how LionBridge cares about the freelance translators? Should we consider that Gengo is now a kind of jungle with no rules and no respect?
PS: I've just noticed that Claudius wrote a post about this issue some days ago...