Hello fellow translators,
I wanted to see if there are others who have seen similar results or have had similar experiences with your overall translator score. I just got a review that was marked as 7.40/10.00, resulting in my overall score to go down 0.4 points. Which means that I went from 9.3 to 8.9 in my overall score. And in turn, when I get job reviews with 10/10, most of the time I barely see any improvement and sometimes any movement at all, for that matter, on my score.
I can't begin to tell you how long and how many 10/10 job reviews it took to get to my 9.3 score, all for a single review to bump it down 0.4 points! Heck, with a 0.4 reduction on my score, you'd think I committed some gross violations or got a 3 or lower job review. I ask, how is that fair? Have you guys had similar experiences? It'll probably take me months (if that) to restore it back to where it was, and that's assuming I don't get hit by a similarly unfair job review. How is it that it takes us months to climb up the ladder of the scores, and it takes just one moderately rated job review to fall back so quickly, in just one full sweep? Again, how is that fair or logical?
Needless to say, I did submit a re-review request because I thought the LS did a poor job marking errors (they basically marked everything as a medium grade error, which severely impacts the final score) when in reality every error had very different grades of error, and in a couple of instances, the tools the LS's have, such as offering suggestions without marking them as errors, weren't employed. I don't need to tell you how much higher the final score had been if the LS had done a proper job with how they marked the errors. But we all know how it goes, we go through all the trouble of submitting a re-review and do the research to back up our claims, only to be met with the same answer: that it all comes down to what the LS thinks is "correct", no matter what or how good our sources and claims are.
And don't get me wrong, I have more than 58,000 completed jobs on Gengo, so this isn't new to me, and I've had my fair share of job reviews.
I really don't see how the recent changes in how translator scores are set were in any way beneficial to us, even though that's mainly how they sold the new changes to us.
It really gets tiring. Gengo ought to pay for therapy for translators, just based on how much frustration and stress their whole review system creates, and that's leaving out all the time and effort one has to invest defending what shouldn't have been marked as errors in the first place.
Thanks for your time.