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Hi,

I have a small gripe with the way comments are displayed for document based collections. Until recently they were ordered top to bottom (oldest comment at the top), now they are ordered with the newest comment at the top. 

I realize this basically unifies the way comments are handled and thought I would get used to it, but that hasn't happened so far.
This might be due to the comment field not being as narrow as for normal collections and also because new comments are still added at the bottom until the page is refreshed. It's also easier to miss new comments from customers that way.

Similarly it's also easier to miss short remarks, greetings etc. at the start of the comment, now that there is no longer a line break after the introduction, although that might once again be due to habits developed when that wasn't the case. Either way short remarks can blend in visually with the comment title.

6 comments

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    aardhiroki

    I agree with Chris. I find the previous comments order more intuitive and the lack of a line break at the top really jarring.

  • 0
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    Lara Fernandez

    Thanks for the feedback, @Chris and @aardhiroki :) I will pass it to the relevant team!

  • 0
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    Chris

    Thanks a lot, Lara!

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    Erik

    I agree with Chris. Maybe an option to sort the comments on our side would help. Another issue with the comments in file jobs is the complete lack of contrast in the text color used in the comments. Please do not use those super light colors over a white background, some of us (I believe most of us in this case) struggle a lot to read that, it's a crime against accessibility. I personally liked the previous color scheme with darker colors and a darker background, way more readable.

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    Chris

    This seems to have been changed back. 

    Thanks a lot! :)

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    Lara Fernandez

    Thanks for sharing, Chris! I'm glad to hear that's the case :)

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