Hi there, I am Gengo's JP>KO, KO>JP and former EN>KO translator. I have been working here for 7 years and I have gone through quite a lot of quality checks without any problem, but I started to receive some irrational reviews recently and my scores gradually drops these days. Such reviews are mainly anonymous and scored severely, and especially affected my EN>KO score which gets finally revoked and yet to get back. For example, I received 9.40/10.00 review made by anonymous LS yesterday and it was due to my 2 times of 'punctuation errors', that is, 'from AM1:00 to AM5:00' in my translation should be in the style of 'from AM 1:00 to AM 5:00'. It was a notice used at the gateway of the hotel, so I actually made it in a bit compact style, but I am still wondering if it causes any punctuation problem as the reviewer indicates with 0.6 minus. And this also causes my total JP>KO score 0.1 down, as happened in my former EN>KO score repeatedly. Reviews have usually been posted with comments made by LS with specific user ID #xxxxxx, and I think it should never be posted anonymously. I can't stand any doomed effort of re-review claim as support recommends me to do so, who can be responsible for these anonymous reviews in the situation?? Has this happened to everyone here?
Irrational job reviews posted by anonymous reviewer made my qualification revoked