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I was got a job reviewed recently.

In this job, the reviewer picked a term and marked it as wrong term error, and this term has many instances in the job, the reviewer marked all these instances as errors, so for this one term considered wrongly used, I got more than one errors marked.

I do not find any instruction on a case like this in the guides provided by Gengo. 

All the other agencies I have worked for treat this case as ONE error, no matter how many instances are there in a job.

Could someone from Gengo give a solution for this?

 

1 comment

  • 2
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    Lara Fernandez

    Hi Zwig,

    You're correct - the same error shouldn't be marked more than once. It seems like this has been a human error on the side of the Reviewer, and it should have been fixed already. Please accept my sincere apologies on their behalf. 

    We've spoken with the Reviewer to ensure that this doesn't happen again, but if you ever encounter a similar error in a reviewed job, please fill free to fill our a re-review request or write in to Support so that we can take a look at it.

    Thanks,
    Lara

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