Hi to everyone! My name is Anna and I’m a new translator (English to Italian) who joined Gengo about one week ago. Since then I tried to get my first translations but I never arrive on time. I feel quite frustrated and don’t know how to resolve the problem. Could you please help me with some good advice and explain how do you manage to get the jobs?
I already wrote to the support team, read the online article ‘How do I claim jobs?’, choose to receive job notifications every 5 minutes and subscribed RSS (setting the update interval to 1 minute). I really don’t know what else to do!
Since I subscribed to RSS I’m able to see the jobs from there (while I never saw the jobs on the dashboard and email notifications take quite long to arrive, even 1 hour or more after the jobs appeared on RSS), but every time I click on the link it appears that the job is no longer available.
I use a Lenovo laptop with Windows 8.1 and have wi-fi connection.
I hope someone can help me to solve the trouble!