Hello, Payoneer stops serving customers in Russia on December 8th, 2022. PayPal also doesn't work in Russia. Will Gengo help Russian translators get their payments?
https://payoneer.custhelp.com/app/answers/detail/a_id/42625/track/BvNkMAowDv8Y~RdmGg0e~yL5Wewqoy75Mv_q~zj~PP9j
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21 comments
Why don't you want to consider other money transfer options? Do you understand that you will lose all the translators from Russia?
We are not closing any possibilities of finding another provider as a solution for this. However, this will depend on a lot of things, and it will surely take a long time. The fastest solution we can suggest is the one I've already mentioned. If this is not really possible, we highly encourage everyone to request and withdraw the reward from their account until this Friday.
Hi Дарья! :)
Thank you for this suggestion. At the moment, payment by invoice is not possible. Still, I've passed both of your suggestions to the team. Let's hope the current situation will improve soon.
Rica Tero, is this the announcement Maki Sylvester was talking about?
Hi Doker,
Yes. We will send an email to our Russian translators regarding this matter. The deadline for the process for the November 25 payout is November 18. Again, if the suggestion is not possible on your end, we really encourage you to process a request so you can withdraw your reward from your account.
Короче пора собираться в Казахстан и заводить там счёт для нового Payoneer. Кто со мной? XD
Ok, I was going to ask if payments by invoice are possible. There is a well-established invoicing and settlement tool for translators; the company processing payments is registered in the Netherlands and the US, so it does not require payers to send money to Russian banks.
Ну что, кто-нибудь сгонял в Казахстан или ещё куда-нибудь?
Hi Doker,
Thank you for sharing your concern here in the forum. Regarding this matter, Gengo couldn't provide workaround solutions at the moment because Paypal and Payoneer's decisions to stop operations in Russia are due to global sanctions. The only thing we can suggest is that you set up your payment with any of these providers outside Russia. If this is not possible for you and you still have remaining rewards in your account, we encourage you to withdraw them on the next payment cycle.
Could you check this service? They work with Russian banks.
easystaff
We will look into this once we have the chance or the situation gets better. Under the current circumstances, it would be difficult for us to do so.
А чего никто не комментит? Такое ощущение, что только у меня такая проблема)
А что тут прокомментируешь? Было очевидно, что искать новые решения они не будут (хотя их даже искать не нужно, но приделывать новые фичи тоже никто не будет). И не знаю, как в других парах, но в анг–рус большинство переводчиков не из России.
Почему не из России? В списке переводчиков этой пары большинство как раз из России:
https://gengo.com/hire-translators/english/russian/page/1/
А какие есть новые решения, которые искать не нужно?
Так это вы, видимо, по именам судите. Если открыть профили, можно увидеть, что среди первых 20–30 из России буквально единицы.
Ну хотя бы платить по инвойсам. Да, в ручном режиме, но всё равно же вариант, верно? Просто никому не нужно с этим заморачиваться.
Ну так нужно предлагать, а если никто не возникает, то естественно, они ничего не будут делать.
Dear Rica! Is Gengo team open to any suggestions on this?
Hey Дарья!
You can share your suggestions here. But for now, Gengo couldn't give any other providers aside Paypal and Payoneer under current circumstances. Once the situation gets better, we will surely look into this.
doker, а вы уже передумали предлагать предложения?
Ну я уже предложил easystaff, теперь ждём ваши предложения.
Dear Rica, thank you for your assistance! Looking forward to hearing some news from the team :)