In 2018, in our efforts to expand into the AI world, we launched gengo.ai (which is now Lionbridge.ai), a platform that enabled us to significantly grow our customer base while diversifying the types of jobs accessible to our translators with an increasing variety of tasks that goes beyond translation. 


Hold on... What's AI?

To put it briefly, AI (artificial intelligence) is a technology that uses machine learning algorithms to improve themselves at one specific task. To build or improve these algorithms, large amounts of data are required, and this is provided by human input.

And that's where you come in! Using your linguistic skills, you'll be helping customers collect the data they need with the different types of AI tasks that are now available on Gengo. Some of the most popular AI tasks we've been working on include: data categorization, image bounding boxes, sentiment analysis or entity annotation.

You can learn more in this blog post. Don’t forget to bookmark our AI resources page to stay up-to-date with our expansion into AI!


That sounds great! How can I work on AI projects?

There are different ways to join an AI project:


  • We may invite translators from our pool who match the project requirements.
  • We may recruit specifically for specific projects (run campaigns on social media, etc.).
  • We are also working on creating an onboarding flow for those who may not have been invited to a project but are interested in AI tasks and would like to be kept on file.

Once you’re added to our pool and invited to a specific AI project, you'll be able to view it in your Gengo Jobs Dashboard. We may also send you a direct link to the project in an invitation email.


See this article for more information on how to qualify to work on AI projects.


How will I work on these tasks?

When you click on an available AI project, you will be directed to the AI Workbench (similar to the Translator Workbench) where you will work on the task.

At the top, you will see some basic information, such as the number of items the project contains, the reward per item, and the project instructions below. Ensure you read the instructions very carefully before you click the "START" button.


Once you start, under the instructions you will find a field with the input data, which can be in the form of text, images, audio or video, and you'll need to enter the output data according to the instructions.

It may be presented as two separate fields (left for input, right for output), or as one single field where you'll enter the outputs on top of the input.



So, what do I actually have to do?

Depending on the type of AI project at hand, you'll have to do different tasks. The task will be clearly explained in the instructions. This article explains the different types of AI tasks that we’re currently offering in our system.

To sum up, the workbench will display an input, or an "item" (which can be text, image, audio or video), and you'll be entering one or more outputs (based on the instructions). When you complete an item, click the "SUBMIT" button. The page will reload and move on to the next item.


You can submit as many or as few items as you want (always refer to the project guidelines). If you want to stop working midway, click the "CANCEL" button. Any items you have submitted will remain assigned to you and you will be paid for them after they have been reviewed and approved. You can start again later, as long as the rest of the items have not been completed by other contributors.


Once all the items in the project are submitted, you will see this page:


And that’s all there is to know about the AI Workbench in a nutshell! Be sure to check this FAQ for the most common questions you may have, and if there’s anything else on your mind, feel free to contact support.




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