Last year, in our efforts to expand into the AI world, we launched gengo.ai (which is now Lionbridge.ai), a platform that enabled us to significantly grow our customer base while diversifying the types of jobs accessible to our translators with an increasing variety of tasks that goes beyond translation. 


Hold on... What's AI?

To put it briefly, AI (artificial intelligence) is a technology that uses machine learning algorithms to improve themselves at one specific task. To build or improve these algorithms, large amounts of data are required, and this is provided by human input.

And that's where you come in! Using your linguistic skills, you'll be helping customers collect the data they need with the different types of AI tasks that are now available on Gengo. Some of the most popular AI tasks we've been working on include: data categorization, image bounding boxes, chatbot variations, sentiment analysis or entity annotation.

You can learn more about all this in this blog post. Don’t forget to bookmark our AI resources page to stay up-to-date with our expansion into AI!


That sounds great! How can I work on AI projects?

Currently, we select from our pool translators who maintain high quality scores and invite them to take a test to join. If you pass, you'll be able to view available AI projects right from your Gengo Jobs Dashboard.



How will I work on these tasks?

When you click on an available AI project, it will open on the brand new AI Workbench (similar to the Translator Workbench) that will allow you to work on it from within Gengo. 

At the top you will see some basic information, such as the number of items the project contains or the reward per item, and the project instructions below. Read them very carefully before you click the "START PROJECT" button. 


Once you start, under the instructions you will find a field with the source content data (left side), which can be in the form of text, images, audio or video; and on the right side, the target field, where you'll enter your outputs.



So, what do I actually have to do?

Depending on the type of AI project at hand, you'll have to do different things. It should be clearly explained in the instructions, but here are some examples:

Text/Data categorization, where you'll choose one or more matching categories from a given list:


Text sentiment analysis, where you'll need to identify the overall attitude/tone the author is expressing (not your own feelings about the content):


Audio sentiment analysis, same as above, but this time you'll be listening to an audio.


Image categorization, where you'll have to choose the category that best describes the picture shown.


Video captioning, where you'll transcribe the subtitles for a video.


Entity annotation, where you'll be selecting and placing labels to different parts of a sentence (or annotating entities) to enhance the reader's understanding of the text. 


Image annotation, where you'll draw bounding boxes around the items within an image to label what they are.


...and many more!


Multiple outputs

Some projects will require you to enter two or more different outputs for each item. For example, you may need to answer several questions about an image:


Or, you may need to do two or more different types of tasks for each item. For example, here you'll need to transcribe an audio to text and also analyse its sentiment.



Submitting items

When you complete an item, click the green "SUBMIT" button to move on to the next item. The page will reload.


If you want to stop working midway, click the red "STOP PROJECT" button. Any items you have submitted will remain assigned to you and you will be paid for them after they have been reviewed and approved. You can start again later, as long as the rest of the items have not been completed by other contributors.


Once all the items in the project are submitted, you will see this page:





What types of data are supported?

We currently support data in text, image, audio and video formats.

Is there a time limit?

No, unless it's clearly specified in the instructions. 

Can more than one person work simultaneously on the same task? 

Yes. Some projects also allow multiple passes (the same item in a project being independently worked on by multiple contributors). This allows for additional quality control, and more opportunities for statistical analysis of the results by the customer.

How will I get paid?

The rewards per item are indicated in the instructions, and you will be paid for all the items you submit after they are reviewed and approved. Then, the total rewards will be added to your balance as a manual reward adjustment (we do this every two weeks). We are working on integrating automated payments in the future (the same way as in translation jobs).


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